customers

Millions of Nigerians may face disruptions in mobile banking services from today, as banks scramble to meet the January 27, 2025, deadline to settle debts owed to telecommunications companies for Unstructured Supplementary Service Data (USSD)...

Airtel Africa, a telecommunications and mobile money services provider, has partnered with three renowned African artistes to educate customers on ways to enhance their digital experience.Its Chief Marketing and Sales Officer, Rohit Marwha, said this...

In this article, we shall be looking at business success from two perspectives, namely: (a) impact of performance measures or metrics and (b) impact of robust value to customers.Thirty-one years ago, Harvard Business Review published...