Oriarehu Bonny
West Africa Container Terminal-APM Terminals Nigeria hosted its maiden Customer Excellence Awards and Dinner Night at Heliconia Park, Port Harcourt, Rivers State, last Thursday. The event brought together industry leaders, valued customers and partners to celebrate collaboration, innovation and shared success in Nigeria’s port sector.
The evening recognised customers for their resilience, loyalty and contributions to improving cargo flow and operational efficiency. It also served as a platform to reflect on achievements in 2025 and outline priorities for the year ahead.
In his welcome address, Managing Director of WACT-APM Terminals Nigeria, Jeethu Jose, expressed heartfelt appreciation to customers:
“Our customers have gone through phases with WACT, crushed hurdles and remained true and loyal to our terminal. Thank you for choosing us, thank you for staying with us, thank you for growing with WACT. Every day is a customer appreciation day, but today is special.”
He reaffirmed WACT’s commitment to continuous improvement and future investment:“We have invested $115 million in safety, security, technology and overall efficiency.”
CEO of APM Terminals Nigeria, Frederik Klinke, echoed this commitment and emphasised the central role of customers in driving progress:
“At APM Terminals, our customers are at the heart of everything we do. This year, we have seen improvements in safety compliance, greater utilisation of new products and services and the introduction of new shipping lines at WACT. Every input from your teams impacts on us, they are the true winners.”
The Chief Commercial Officer, APM Terminals Nigeria, Westtar Kapito reiterated the company’s commitment to the customers: ‘’Our Customer-Centric Growth Strategy ensures every decision, solution, and innovation is designed with you and for you, because your success drives ours.’’
According to WACT-APM Terminals Nigeria Commercial Manager, Ismaila Badjie, the special occasion will be remembered in the historic relationship between WACT and its esteemed customers. He further encouraged the customers to not relent in providing their valuable feedback.
